Blog Posts in August, 2011

The Importance of Loyalty

Posted By Tom's Mechanical || 30-Aug-2011

One of our favorite activities at Tom’s Mechanical is celebrating. We celebrate business successes, birthdays, holidays and employee anniversaries. Yesterday we celebrated the ten year anniversary of Josh Wallace. As I was presenting Josh with his ten-year Movado watch it occurred to me that we don’t talk enough about loyalty. The heating and air conditioning industry, like many ...
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A Salute to Hard Workers

Posted By Tom's Mechanical || 12-Aug-2011

Some of my friends who also own businesses are fond of complaining about their employees. Not me! I find that interacting with our employees is one of the best parts of my job. This summer in Texas has been one of the hottest on record, with more than 30 consecutive days of temperatures over 100 degrees! While that is good for our air conditioning business, it takes a terrible toll on our ...
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Tom's Testimonials

Expect More Satisfaction, Get More Satisfaction.

“We highly recommend this company! Brian Lackey helped us consider all options, and we close the ductless Split Air and Heat, which hangs on the wall and self-regulates temperature control. This new ... ”

- Sharon Warren , Fort Worth TX

“I've had the opportunity to work with several of Tom's technicians. Frank is one of Tom's best. I've worked with him several times and have complete confidence in him. He is very good at his work, ... ”

- Mike Moore , GRAND PRAIRIE TX

“The professionalism of this company was obvious from my initial contact with the company operator who directed my call to the completion of the work by the service technicians. Honorable mention of ... ”

- Sharon S. , Arlington TX

“Nobody likes to invest in invisible infrastructure. No fun. But the people at Tom's were so encouraging and so thorough in their explanations that the decision made perfect sense. The staff were all ... ”

- Jack & Barbara Stein , Arlington TX

“Just ended a conversation with your staff member JOSH. Can't state strongly enough what a tremendous help Josh was to me in getting some helpful action started regarding my system filters. Josh ... ”

- Sherry Benson , Bedford TX

“We recently contacted Tom’s Mechanical for help in making our home more comfortable and energy efficient. I work from home and have dealt with imbalanced temperatures in our home/office for 34 years! ... ”

- Bob R. , Grapevine TX

“I was first introduced to Tom's Mechanical a few years back when I purchased a mini-split for my wood-shop in my garage. I couldn't have been more pleased when they were finished. Some minor ... ”

- Mike , ARLINGTON TX

“Replaced our HVAC did a great job. Cleane3d up after they finihed ”

- Steven Kunkel , ARLINGTON TX

“Happy to have an OPTIHOME! In November we contacted Tom’s Mechanical for help in making our home more comfortable and energy efficient. I work from home and have dealt with imbalanced temperatures in ... ”

- Bob R. , Grapevine TX

“Each and every person I interacted with in my home was top notch. It began with your service tech (Josh), and continued with your salesman (Kevin), supervisor (Justin), and install crew (Jesse, ... ”

- A. Gunn , Fort Worth TX

“Tom's Mechanical has been servicing my HVAC since they installed a new system in 2009 and they have been outstanding. They are professional, thorough, and proficient. I appreciate their work ethic and ... ”

- Charlie A. , Arlington TX

“We had a problem with our heat pump. Kevin Kulesva came to checkout our system. Kevin was professional, friendly and did a great job checking our system. It turned out the system we had was too small ... ”

- Kim Diederich , ARLINGTON TX

“We had a problem with our heat pump. Kevin Kulesva came to checkout our system. Kevin was professional, friendly and did a great job checking our system. It turned out the system we had was too small ... ”

- Kim Diederich , ARLINGTON TX

“I experienced a heat pump issue at 9:30 p.m. I called the after hours hot line and in 10 minutes I had Josh on the line. He stayed with me through the whole diagnostic process and "fix it" process ... ”

- Pepper Hitchcock , Fort Worth TX

“They overcharged me for the Freon and the labor. ”

- Toby Schmidt , Arlington TX

“After speaking with Josh we decided on a solution we both could be happy with and the service and quality of the work was very good. ”

- Toby S , Arlington TX

“After speaking with Josh we decided on a solution we both could be happy with and the service and quality of the work was very good. ”

- Toby S , Arlington TX

“After Josh and I spoke on the phone we came to an agreement that both of us can be happy with. Service and repair were tp quality. ”

- Toby S. , Arlington TX

“After speaking with Josh on the phone we came to an agreement that was acceptable to both of us. Top notch service and quality work. ”

- Toby S. , Arlington TX

“I will highly recommend your company and once again, thank you and many praises for your employees. ”

- Cynthia Elmore , Fort Worth TX

“I have been highly satisfied with the service and quality of the people I have interacted with from your company. I will continue not only to do business with you, but will recommend Tom’s to anyone ... ”

- Paul Ward , Arlington TX

“Justin and Carl were both prompt, courteous, knowledgeable and very good about cleaning everything before they left. ”

- Marilyn Westerland , Trophy Club TX

“From the very beginning the team from Tom’s Mechanical was the best. Brian Lackey did a great job assessing our needs. The installers were polite, professional and took pride in doing a good job. ”

- Richard Davis , Dallas TX

“I just wanted to pass along my appreciation for the excellent customer service your employees have provided to our organization. These individuals (Paul and Ron) are great examples of the true meaning ... ”

- Steve Durbin , Carrollton TX

“Whatever employee selection process you go through should be the standard for all companies. Tom’s is a perfect example of what a service company should be. ”

- Jim Murray , Arlington TX

“Service technicians like Frank are the reason I have been a Tom's customer for over a decade. ”

- James E. , Colleyville TX

“Hi Brian, We bought a couple of complete units from you several years ago, and you were our salesman. I cannot say enough good things about our experience with you and your company. And the warranty ... ”

- Steve Fine , TX

“Well it was a big success. Everyone on the team performed admirably and should be commended for providing very satisfied customers. They all knew their respective jobs and performed them expeditiously ... ”

- Tom & Barb , TX

“What do you say about the best of the best. Have being a customer for the last 14 years. These people are amazing. I thank them every year for taking care of my unit. You guys Rock. Joshua you have ... ”

- Leley Noronha , Arlington TX

“We recently switched our electric furnace to a gas furnace and received quotes from several HVAC companies who sell and install Trane. I was very happy that Tom's provided me with the lowest bid on ... ”

- Katheryn H , Arlington TX

“Adam and Edwin were great! Adam explained everything that was done and took as much time as he needed to make sure we were happy with the job! We will always recommend Tom's Mechanical for AC and ... ”

- Hildebrand Orthodontics , Arlington TX

“David my tech came yesterday and today - my unit was frozen due to my neglect of changing the filter - after a 24 hr thaw he came back and replaced the filter and checked the compressor and discussed ... ”

- JCDavis , Arlington TX

“Tom's has been an outstanding asset in helping me maintain my facility. Their work and customer service is first class all the way. ”

- Andre , Lewisville TX

“Jimmy, the tech from Tom's did a great job on following up with trouble shooting the Nest thermostat that did not function properly during the past cold snap, He and all of the techs that have ... ”

- Edward D , Arlington TX

“Although the appreciation that I need to share with you is probably going to come to you as no surprise, I am compelled to take a few minutes from my hectic day to recognize something extremely rare ... ”

- Jason W.

View Testimonials

Specials

$50 (65% discount) off the diagnostic fee with any paid repair.

Are you buying or looking to buy a new home? Tom’s mechanical has the one and only HOME BUYERS INSPECTION. This is a complete heater and a/c check. Afterwards we will deliver in writing to you our findings of any problems and determine age of the equipment. If you already have a home inspection report we can also address those findings as well. We will give you estimated or exact cost of any repairs needed so you can then negotiate with the seller.

Flood control for you a/c condensate line. This tiny, usually hidden drain line can quickly cause ruined ceilings, damaged floors, and wet personal belongings adding up thousands of dollars of damage when it decides to overflow. For a nominal price there are several options to help keep this from happening or at least alert you immediately when or if it does happen.

Surge protectors! Did you know your thermostat is essentially a computer, it is the brains, or hub of your central heat and a/c system. With circuit boards, variable speed technology, and other pricy electronics in your heater and air conditioner surge protectors are a must these days. Specifically made for our industry these surge protectors easily mount either inside or on the service disconnect. You can protect your system for less than $200 each surge protector installed.

Getting a flu shot for your house is easy. Air Scrubbers are mounted in your duct system for whole house air purification and require zero maintenance once installed. Testing from Kansas State University proved a 99% reduction of surface contaminants. These Air Scrubbers help protect the hvac equipment, your home, and your family from dust, allergens, pet dander, viruses, mildew, smoke, odors, and bacteria.

Blog Posts in August, 2011

The Importance of Loyalty

Posted By Tom's Mechanical || 30-Aug-2011

A Salute to Hard Workers

Posted By Tom's Mechanical || 12-Aug-2011

“We highly recommend this company! Brian Lackey helped us consider all options, and we close the ductless Split Air and Heat, which hangs on the wall and self-regulates temperature control. This new ... ”

“I've had the opportunity to work with several of Tom's technicians. Frank is one of Tom's best. I've worked with him several times and have complete confidence in him. He is very good at his work, ... ”

“The professionalism of this company was obvious from my initial contact with the company operator who directed my call to the completion of the work by the service technicians. Honorable mention of ... ”

“Nobody likes to invest in invisible infrastructure. No fun. But the people at Tom's were so encouraging and so thorough in their explanations that the decision made perfect sense. The staff were all ... ”

“Just ended a conversation with your staff member JOSH. Can't state strongly enough what a tremendous help Josh was to me in getting some helpful action started regarding my system filters. Josh ... ”

“We recently contacted Tom’s Mechanical for help in making our home more comfortable and energy efficient. I work from home and have dealt with imbalanced temperatures in our home/office for 34 years! ... ”

“I was first introduced to Tom's Mechanical a few years back when I purchased a mini-split for my wood-shop in my garage. I couldn't have been more pleased when they were finished. Some minor ... ”

“Replaced our HVAC did a great job. Cleane3d up after they finihed ”

“Happy to have an OPTIHOME! In November we contacted Tom’s Mechanical for help in making our home more comfortable and energy efficient. I work from home and have dealt with imbalanced temperatures in ... ”

“Each and every person I interacted with in my home was top notch. It began with your service tech (Josh), and continued with your salesman (Kevin), supervisor (Justin), and install crew (Jesse, ... ”

“Tom's Mechanical has been servicing my HVAC since they installed a new system in 2009 and they have been outstanding. They are professional, thorough, and proficient. I appreciate their work ethic and ... ”

“We had a problem with our heat pump. Kevin Kulesva came to checkout our system. Kevin was professional, friendly and did a great job checking our system. It turned out the system we had was too small ... ”

“We had a problem with our heat pump. Kevin Kulesva came to checkout our system. Kevin was professional, friendly and did a great job checking our system. It turned out the system we had was too small ... ”

“I experienced a heat pump issue at 9:30 p.m. I called the after hours hot line and in 10 minutes I had Josh on the line. He stayed with me through the whole diagnostic process and "fix it" process ... ”

“They overcharged me for the Freon and the labor. ”

“After speaking with Josh we decided on a solution we both could be happy with and the service and quality of the work was very good. ”

“After speaking with Josh we decided on a solution we both could be happy with and the service and quality of the work was very good. ”

“After Josh and I spoke on the phone we came to an agreement that both of us can be happy with. Service and repair were tp quality. ”

“After speaking with Josh on the phone we came to an agreement that was acceptable to both of us. Top notch service and quality work. ”

“I will highly recommend your company and once again, thank you and many praises for your employees. ”

“I have been highly satisfied with the service and quality of the people I have interacted with from your company. I will continue not only to do business with you, but will recommend Tom’s to anyone ... ”

“Justin and Carl were both prompt, courteous, knowledgeable and very good about cleaning everything before they left. ”

“From the very beginning the team from Tom’s Mechanical was the best. Brian Lackey did a great job assessing our needs. The installers were polite, professional and took pride in doing a good job. ”

“I just wanted to pass along my appreciation for the excellent customer service your employees have provided to our organization. These individuals (Paul and Ron) are great examples of the true meaning ... ”

“Whatever employee selection process you go through should be the standard for all companies. Tom’s is a perfect example of what a service company should be. ”

“Service technicians like Frank are the reason I have been a Tom's customer for over a decade. ”

“Hi Brian, We bought a couple of complete units from you several years ago, and you were our salesman. I cannot say enough good things about our experience with you and your company. And the warranty ... ”

“Well it was a big success. Everyone on the team performed admirably and should be commended for providing very satisfied customers. They all knew their respective jobs and performed them expeditiously ... ”

“What do you say about the best of the best. Have being a customer for the last 14 years. These people are amazing. I thank them every year for taking care of my unit. You guys Rock. Joshua you have ... ”

“We recently switched our electric furnace to a gas furnace and received quotes from several HVAC companies who sell and install Trane. I was very happy that Tom's provided me with the lowest bid on ... ”

“Adam and Edwin were great! Adam explained everything that was done and took as much time as he needed to make sure we were happy with the job! We will always recommend Tom's Mechanical for AC and ... ”

“David my tech came yesterday and today - my unit was frozen due to my neglect of changing the filter - after a 24 hr thaw he came back and replaced the filter and checked the compressor and discussed ... ”

“Tom's has been an outstanding asset in helping me maintain my facility. Their work and customer service is first class all the way. ”

“Jimmy, the tech from Tom's did a great job on following up with trouble shooting the Nest thermostat that did not function properly during the past cold snap, He and all of the techs that have ... ”

“Although the appreciation that I need to share with you is probably going to come to you as no surprise, I am compelled to take a few minutes from my hectic day to recognize something extremely rare ... ”