How do You Know Who to Trust?

How do You Know Who to Trust?

Posted by Tom's Mechanical

Truth is, inviting any stranger into your home to make a repair is a pretty daunting thought. Unless you have a friend in the maintenance business, how do you go about choosing a trustworthy contractor? Here are three recommendations to help you make an informed decision.

Start with the Better Business Bureau and look over the profiles of the companies who are "Accredited Businesses." Not only can you learn some basic facts about these companies, you can learn how they are rated by the BBB based on customer feedback. You can even read actual complaints from customers and see if problems are repetitive.

Ask your friends and relatives for referrals. Chances are, if you family has had a good experience with a contractor, you will too. ( But be sure to check the company's BBB rating just in case!)

If you subscribe to a rating service like Angie's List, be sure to do research through them. Angie's List provides ratings from actual customers which go back several years plus they maintain a rating system for every contractor in their database.

Tom's Mechanical is a heating and air conditioning service company which maintains an A+ rating at the Better Business Bureau, receives forty percent of its new business from customer referrals and has won the Super Service Award from Angie's List for the past 8 years! Call us at 972.254.7888 or find us online at