Meet Our Management Team
Arlington Heating & Air Conditioning Services
Rich Ashton, President
- Rich purchased Tom’s Mechanical, Inc. in 1988 and has served as
its president ever since. After serving in the U. S. Navy, Rich began
his business career with The Trammell Crow Companies in 1973. As an Operating
Partner, he oversaw industrial development in Tarrant County until selling
his interests back to the company in 1983. For the next five years he
continued to dabble in real estate while helping start Butler Construction,
Inc., Ashton Party Rentals and F. LaMont Sales. Rich is an active golfer,
volunteer, husband and father. He lives in Arlington with wife, Rene’.
They have two grown sons and one grandchild.
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Dee Dee Dolloff, Administrative Manager
- Dee Dee is Tom’s “go-to” person for anything not done
by others. She came to Tom’s in 1990 after working for The Ashton
Company since 1987. Dee Dee is extraordinarily organized, highly computer
literate and gifted in areas of customer service. She oversees the administrative
functions of the company including human resources, accounting and inventory
control. Dee Dee loves to travel and dote on her grandchildren. She has
two grown children and lives in Arlington.
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Steve Roberts, Manager of Commercial Services
- Steve Roberts brings more than 20 years of diversified HVAC experience
to Tom’s, especially with Commercial Service and Installation. He
was promoted to his current position in June, 2018. He is committed to
strengthening customer relations, developing Tom’s technicians and
installers and to incorporating new technologies like Variable Refrigerant
Flow into Tom’s offerings. Steve lives in Rhome with his wife Jennifer,
three teenage children and a variety of animals.
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Joshua Wallace, Service Manager
- Joshua joined Tom’s in 2001 as a Residential Service technician.
He quickly became a customer favorite because of his ability to clearly
communicate technical issues to customers without making them feel stupid.
They also appreciate his honesty and willingness to “tell it like
it is.” Joshua was promoted to Service Manager in September, 2013.
He is married to his high school sweetheart Chris and lives in Ovilla
with two cats, numerous chickens and a huge vegetable garden.
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Brian Lackey, Residential Systems Manager
- Brian Lackey took the reins of the Residential Replacement Division in
January 2007. Brian literally grew up in the air conditioning business,
as his father owns a business in south Texas. Shortly after graduating
from the University of Texas at Arlington in 1999, Brian joined Tom’s
as its primary Retrofit salesman. In his first year he established a new
sales record for the Retrofit Division. His knowledge of the business
is complemented by his sincerity and honest desire to do what is best
for the customer. Brian and his wife Kimberly live in Colleyville and
have two young daughters.
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