Meet Our Management Team

Arlington Heating & Air Conditioning Services


Rich Ashton, President

- Rich purchased Tom’s Mechanical, Inc. in 1988 and has served as its president ever since. After serving in the U. S. Navy, Rich began his business career with The Trammell Crow Companies in 1973. As an Operating Partner, he oversaw industrial development in Tarrant County until selling his interests back to the company in 1983. For the next five years he continued to dabble in real estate while helping start Butler Construction, Inc., Ashton Party Rentals and F. LaMont Sales. Rich is an active golfer, volunteer, husband and father. He lives in Arlington with wife, Rene’. They have two grown sons and one grandchild. E-Mail


Dee Dee Dolloff, Administrative Manager

- Dee Dee is Tom’s “go-to” person for anything not done by others. She came to Tom’s in 1990 after working for The Ashton Company since 1987. Dee Dee is extraordinarily organized, highly computer literate and gifted in areas of customer service. She oversees the administrative functions of the company including human resources, accounting and inventory control. Dee Dee loves to travel and dote on her grandchildren. She has two grown children and lives in Arlington. E-Mail


Steve Roberts, Manager of Commercial Services

- Steve Roberts brings more than 20 years of diversified HVAC experience to Tom’s, especially with Commercial Service and Installation. He was promoted to his current position in June, 2018. He is committed to strengthening customer relations, developing Tom’s technicians and installers and to incorporating new technologies like Variable Refrigerant Flow into Tom’s offerings. Steve lives in Rhome with his wife Jennifer, three teenage children and a variety of animals. E-Mail


Joshua Wallace, Service Manager

- Joshua joined Tom’s in 2001 as a Residential Service technician. He quickly became a customer favorite because of his ability to clearly communicate technical issues to customers without making them feel stupid. They also appreciate his honesty and willingness to “tell it like it is.” Joshua was promoted to Service Manager in September, 2013. He is married to his high school sweetheart Chris and lives in Ovilla with two cats, numerous chickens and a huge vegetable garden. E-Mail


Brian Lackey, Residential Systems Manager

- Brian Lackey took the reins of the Residential Replacement Division in January 2007. Brian literally grew up in the air conditioning business, as his father owns a business in south Texas. Shortly after graduating from the University of Texas at Arlington in 1999, Brian joined Tom’s as its primary Retrofit salesman. In his first year he established a new sales record for the Retrofit Division. His knowledge of the business is complemented by his sincerity and honest desire to do what is best for the customer. Brian and his wife Kimberly live in Colleyville and have two young daughters. E-Mail

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