Over the years
Tom's Mechanical has received numerous awards for sales achievements, overall management
and customer service. We love to receive awards – they make us feel
good and we get to add cool plaques to our lobby wall. Last month we won
another award and it reminded us that some awards are simply more special
Last month Tom's was voted
"Best Heating and Cooling Company" in the Arlington/Mansfield area by the readers of
Living Magazine. For us, this is the best kind of award because it comes from our customers.
At the end of the day we want to be known as a great customer service
company, not just a great
heating and air conditioning company.
We also take great pride in maintaining an
A+ rating at The Better Business Bureau and for winning the
Super Service Award from
Angie's List for the past seven years. These awards result directly from excellent
comments received from actual customers. Our employees do a superior job
and are recognized by our customers for their outstanding efforts.
Don't get me wrong – we still like to be recognized for excellence
by our suppliers. We have those plaques on our wall, too! But the people
who have kept Tom's in business for more than 50 years are the people
we want to satisfy. Thanks to our wonderful customers for continuing to
rate Tom's customer service as something special!