Blog Posts in June, 2011

  • Captain Comfort to the Rescue

    || 27-Jun-2011

    For several months we have been working on a new service at Tom’s Mechanical, Inc. We call the program Captain Comfort and have a cool new logo for identification purposes. The program will provide complete home energy assessments for homeowners throughout the Arlington area. What is a Home Energy Assessment? It begins with a thorough inspection of your home featuring Blower Door and ...
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  • Ordinary Isn't Good Enough

    || 8-Jun-2011

    Does it seem odd to you that as more and more money is spent on customer service training, customer service continues to worsen? Or, that the worst customer service providers are the most outspoken about the need for better customer service? At Tom’s Mechanical, Inc. we believe four things about providing excellent customer service: First, our customers are entitled to the same excellent ...
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